Privacy Policy

Ecovalim Fashion and Accessories Privacy Policy

At Ecovalim , we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and protect the information you provide when you visit our website https://www.ecovalimsac.com or make a purchase from our online store.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device and your interaction with our platform. This information includes:

• Device information : IP address, browser type, time zone, cookies installed on your device and pages you visit.
• Navigational information : Search terms that led you to our site, pages viewed, and how you interact with the site.

Additionally, when you make a purchase or attempt to make a purchase, we collect personal information you provide to us, such as:

• Contact information : Full name, email address and phone number.
• Shipping and billing information : Delivery and billing address.
• Payment Details : Credit/debit card information (processed securely through authorized payment gateways) or other accepted payment methods.

2. Use of Personal Information

We use the information collected for the following purposes:

• Process and manage your orders : Including shipping products, issuing electronic invoices, and confirming purchases.
• Communicate with you : To inform you about the status of your order, respond to your inquiries, and send relevant updates.
• Improve our services : We analyze device and browsing information to optimize our platform and offer you a better shopping experience.
• Fraud Prevention : We use your information to detect and prevent fraudulent activities or potential risks.

3. Sharing Personal Information

Your personal information may be shared with third parties in the following circumstances:

• Service Providers : We share data with companies that help us operate our business, such as logistics providers, payment gateways, and web analytics services (e.g., Google Analytics).
• Legal Compliance : We may disclose your information if required by law or in response to a request from law enforcement authorities.
• Protection of rights : If necessary to protect our rights, property or safety, or those of our customers.

4. Advertising and Marketing

We use your personal information to provide you with personalized advertising and marketing communications that we believe may be of interest to you. You can opt out of receiving these messages at any time by using the opt-out links provided in our emails or by adjusting your account settings.

5. Your Rights

In accordance with the Personal Data Protection Act (Law No. 29733) , you have the following rights:

• Access : You can request a copy of the personal information we hold about you.
• Rectification : You can request that we correct or update your data if it is inaccurate or incomplete.
• Deletion : You can request the deletion of your personal information, unless we are required to retain it for legal reasons.
• Opposition : You can object to the use of your data for advertising or marketing purposes.

To exercise these rights, please write to us at ventas@ecovalimsac.com .

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. For example, data related to business transactions is retained for a minimum of five years, in accordance with Peruvian tax obligations.

7. Data Protection

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. We use security protocols such as SSL (Secure Socket Layer) to ensure the protection of your data during online transactions.

8. Minors

Our website is not directed at minors under the age of 18. If you are a minor, we recommend that you do not provide us with personal information without the consent of your parent or guardian.

9. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we will notify you if the adjustments are significant. We encourage you to review this policy periodically to be informed of how we are protecting your information.

10. Contact

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

• Email : ventas@ecovalimsac.com
• Telephone : +51947223949
• Address : Av. Aviacion 950 / Jiron Gamarra 1275 GAMA Moda Plaza Shopping Center First Level Store PN-195